
Contract logistics refers to the outsourcing of comprehensive logistics operations to a third-party logistics (3PL) provider under a structured agreement. Unlike ad-hoc warehousing or one-off shipping arrangements, contract logistics encompasses the full spectrum of supply chain activities — from goods reception and storage through to order processing, distribution and returns management.
At The Fulfilment Centre, our contract logistics solutions are designed for businesses that want to focus on their core competencies while entrusting their logistics operations to experienced professionals. We become an extension of your business, managing your inventory, processing your orders and delivering to your customers with the same care and attention you would provide yourself.
Our 3PL fulfillment services are built on transparency, technology and operational excellence. Every client receives a dedicated account manager, access to real-time reporting dashboards and a tailored service level agreement that defines performance benchmarks, communication protocols and escalation procedures. This structured approach ensures consistent service delivery and continuous improvement.
Whether you are looking to outsource your entire logistics function for the first time or seeking a more capable 3PL partner to replace an underperforming provider, The Fulfilment Centre offers the infrastructure, expertise and flexibility to support your business at every stage of growth. Our contract logistics model scales seamlessly from hundreds to hundreds of thousands of orders per month.

We analyse your current logistics operations, volumes, product characteristics and service requirements to design a tailored 3PL solution that meets your specific needs.
Our technical team integrates with your systems, sets up inventory locations, configures shipping rules and runs test orders to ensure everything works perfectly before go-live.
Our warehouse team manages daily operations including goods reception, storage, order picking, packing, dispatch and returns processing, all governed by your service level agreement.
Regular performance reviews, detailed reporting and proactive recommendations help continuously improve your logistics efficiency and reduce costs over time.
Eliminate the need for warehouse leases, equipment, technology infrastructure and staffing. Convert fixed logistics costs into variable, volume-based expenses.
Access additional warehouse space, labour and capacity during peak periods without the commitment and risk of permanent expansion.
Benefit from years of logistics experience, established processes and continuous improvement methodologies applied to your supply chain.
Leverage our warehouse management system, integration capabilities and reporting tools without the cost and complexity of building your own technology stack.
Free your management team to concentrate on product development, marketing and sales while we handle the complexities of logistics execution.
Structured SLAs with defined KPIs for order accuracy, dispatch speed, inventory accuracy and customer satisfaction, backed by regular performance reviews.
Complete 3PL fulfilment for direct-to-consumer brands including multi-channel order management, branded packaging and customer experience services.
Explore ecommerce & dtc brands fulfilment detailsPallet and carton-level distribution to retailers, trade customers and regional depots with EDI integration and compliance labelling.
Explore wholesale & b2b distribution fulfilment detailsEnd-to-end logistics management from port to customer, including container handling, customs coordination, storage and nationwide distribution.
Explore importers fulfilment detailsSpecialist garment handling, seasonal stock management and retail-ready fulfilment for fashion brands selling online and through wholesale channels.
Explore fashion & lifestyle brands fulfilment detailsCompliant storage, batch tracking and careful handling for cosmetics, personal care and wellness products with temperature monitoring.
Explore health & beauty fulfilment detailsLarge item handling, fragile goods management and two-person delivery coordination for furniture, homewares and décor brands.
Explore home & living fulfilment detailsEvery fulfilment operation is different. We provide tailored quotations based on your stock profile, order volume and distribution model.