Freight Forwarding Basics for UK Importers

22 June 2025
TFC UK Team
Container ship approaching a UK port with freight forwarding documentation in foreground

What Is Freight Forwarding?

A freight forwarder arranges the transportation of goods from your supplier to your UK warehouse. They don't own ships or planes — they act as intermediaries, coordinating carriers, customs brokers, and haulage companies to move your goods efficiently.

Ocean Freight vs Air Freight

Factor Ocean Freight Air Freight
Cost £1,500–£4,000 per 20ft container £3–£8 per kg
Transit time 4–8 weeks (Asia to UK) 3–7 days
Best for Heavy, bulky, non-urgent goods Lightweight, high-value, urgent
Minimum quantity Usually 1 CBM or more No minimum
Carbon footprint Lower per tonne-km Much higher

When to Use Each

  • Ocean freight: Regular bulk imports, seasonal stock, heavy/bulky items
  • Air freight: Urgent replenishment, high-margin products, samples, time-sensitive launches
  • Combination: Ship bulk by sea, air freight urgent top-ups

Understanding Incoterms

Incoterms define who is responsible for costs and risk at each stage of shipping. The most common for UK importers:

FOB (Free on Board)

  • Supplier delivers goods to the port of origin
  • You arrange and pay for ocean freight, insurance, customs, and delivery
  • Most common for experienced importers — gives you control over shipping

CIF (Cost, Insurance, Freight)

  • Supplier arranges and pays for shipping to the UK port
  • You handle customs clearance and delivery to warehouse
  • Easier for new importers — but you have less control over carrier choice and cost

DDP (Delivered Duty Paid)

  • Supplier handles everything, delivering goods to your warehouse
  • You pay one price that includes all costs
  • Simplest but most expensive — and the supplier controls everything

Container Sizes

Container Internal Dimensions Capacity Typical Cost (Asia–UK)
20ft (TEU) 5.9m × 2.35m × 2.39m ~28 CBM / 21 tonnes £1,500–£2,500
40ft (FEU) 12m × 2.35m × 2.39m ~58 CBM / 26 tonnes £2,500–£4,000
40ft HC 12m × 2.35m × 2.69m ~68 CBM / 26 tonnes £2,800–£4,500

If your shipment doesn't fill a container, consider:

  • LCL (Less than Container Load): Share a container with other shippers. Cost per CBM, but slower due to consolidation.
  • Groupage: Similar to LCL but for European road freight.

Choosing a Freight Forwarder

Look for:

  1. Experience with your trade lane — a forwarder specialising in China–UK is better for that route than a generalist
  2. Customs brokerage capability — ideally in-house, not subcontracted
  3. Transparent pricing — all-in quotes with no surprise surcharges
  4. Tracking and communication — you should know where your goods are at all times
  5. UK warehouse coordination — can they book delivery into your warehouse?

Common Mistakes

  • Not insuring cargo — marine insurance is cheap (~0.3% of value) and essential
  • Ignoring lead times — ocean freight from Asia takes 5–8 weeks door to door
  • Wrong Incoterms — agreeing CIF when FOB would be cheaper
  • Overlooking demurrage — late container pickup at port incurs daily charges
  • No contingency — port strikes, vessel delays, and weather happen regularly

From Port to Warehouse

The final leg — port to warehouse — is often the most overlooked. Ensure:

  • Haulage is booked before the vessel arrives
  • Your warehouse has a booked delivery slot
  • Container devanning is arranged if needed
  • Customs clearance is completed before the container leaves port

At The Fulfilment Centre, our import services coordinate the port-to-warehouse workflow, with facilities close to major UK ports for cost-effective haulage.


Importing goods to the UK? Contact our team to discuss warehousing and distribution for your imports.

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