
Selling into the UK from overseas usually comes down to one practical problem: your stock is on the wrong side of a border from your customers. The Fulfilment Centre solves the UK-side half of that problem — receiving goods once they've cleared into the UK, storing them properly, and dispatching to UK ecommerce customers with UK delivery times rather than international ones.
The typical flow starts with your supplier or overseas warehouse shipping goods towards the UK, whether that's a full container from a manufacturer or a smaller air freight consignment. Once those goods have been imported and cleared UK customs, they can be delivered to one of our sites — Ipswich is well placed for anyone routing through Felixstowe, Heathrow suits air freight, and we also operate at Brentwood in Essex and Commercial Road in London.
From there it's standard warehouse process: goods-in checks against your paperwork, put-away, and stock live in our system ready to fulfil orders from your UK Shopify store, Amazon UK, eBay UK or wholesale customers. Because the stock is already sitting in the UK, dispatch to your UK customers happens on UK timescales rather than adding international transit on top of every single order.
It's important to be clear about where our role starts and stops. We handle the UK warehousing, storage and dispatch side of your operation. Customs clearance, import duty, VAT registration, importer-of-record obligations and product compliance requirements are matters that depend on your own business structure, country of origin and product category — The Fulfilment Centre does not act as your importer of record, and we'd always recommend getting specific advice on your customs and tax position from a qualified adviser or your freight forwarder.

Stock ships towards the UK by sea, air or road from your factory, supplier or overseas fulfilment base.
Goods are imported into the UK and cleared through customs — this stage depends on your own customs arrangements, VAT registration and importer status.
Cleared stock is delivered to one of our sites — Ipswich, Brentwood, Heathrow or Commercial Road — for goods-in checks and put-away.
We check delivered quantities against your paperwork, log any discrepancies, and get stock live in our system ready for picking.
Orders from your UK Shopify store, marketplace accounts or wholesale customers are picked, packed and dispatched to UK addresses.
Returns come back into our UK warehouse rather than overseas, are checked, and are restocked or reported back to you.
Stock held locally means orders reach UK customers on domestic timescales instead of waiting on international shipping per order.
Use our existing UK infrastructure instead of setting up your own site, hiring UK staff or signing a lease.
Ship to UK customers, Amazon UK FBA, or UK wholesale and retail accounts from the same UK stock pool.
UK customer returns are processed at our UK warehouse rather than being shipped back overseas, saving time and cost.
We receive full containers, part loads, pallets and air freight consignments and get them onto the shelf efficiently.
A UK-based point of contact for day-to-day warehouse and dispatch queries, whatever time zone you're working from.
Brands shipping containers from China to sell into UK marketplaces and their own UK storefront.
Explore china-based brands & manufacturers fulfilment detailsEU-based brands wanting a UK fulfilment base to give UK customers a smoother delivery experience.
Explore eu brands post-brexit fulfilment detailsAmerican brands testing or launching in the UK without setting up a UK subsidiary or warehouse.
Explore us brands entering the uk fulfilment detailsExporters of textiles, homeware and general goods fulfilling UK ecommerce and wholesale orders from a UK base.
Explore south asian manufacturers & exporters fulfilment detailsBusinesses already using a freight forwarder to bring goods into the UK who need warehousing and dispatch at the other end.
Explore freight-forwarded importers fulfilment detailsEvery fulfilment operation is different. We provide tailored quotations based on your stock profile, order volume and distribution model.